Common questions we get asked

How can we help you?

  • Service Charge
  • Faults
  • Parking
  • Fire Safety

FAQs that might help you:

  • How many years have you been in the property management business?

    The company has been around since September 2012.

    Read more
  • Why do I have to pay a service charge?

  • What is a service charge?

  • Which professional or trade bodies does your firm belongs?

  • How many staff in your company are involved in property management?

  • What is ground rent?

  • How do you deal with unpaid service charges?

  • How do I get a replacement parking permit?

  • Right to manage

    Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.

  • Prime‚Äôs Process

    Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.

  • Service pricing

    Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.

Contact Prime

We help manage properties throughout London and the South East. Let us know how we can help you.