Privacy Policy

Data and cookies

Prime Property Management's Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Form Entries.

Cookies

What are Cookies?

A cookie is a small file that can be placed on your device that allows us to recognise and remember you. It is sent to your browser and stored on your computer’s hard drive, tablet or mobile device. When you visit our sites, we may collect information from you automatically through cookies or similar technology.

Optional analytics cookies permit us to track which pages you view on the website and if we successfully provided the requested information to you. This information is shared with Google Analytics for the purpose of reporting and analysing how we can better meet your needs while browsing the website.

Configure cookie settings

How do we use your personal information?

We use the Contact Form 7 plugin to manage contact form submissions. The information is sent as email messages that only a select few are allowed to access. The information is NOT stored in a database.

If you have provided it to us and you consented to communication,  we will use your name and email address to contact you and provide updates regarding our service.

How long do you keep the information?

We don’t set a particular time limit on storing contact form information incase we need it for future reference. If you want your information to be removed from our emails, please contact us. We will remove it anytime there are concerns about your privacy.

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@primepm.co.uk or by mail using the details provided below:

Prime Property Management, Devonshire House, 29/31 Elmfield Road, Bromley, BR1 1LT