We were approached by one of the leaseholders in this block who were at a loss to understand why they were paying so much for a sub standard management service from their previous provider.
We carried out a right to manage claim for them and ever since then the service charge has reduced drastically and we have carried out repairs that were ignored for years by the previous managers.
Our service charge was breaking our bank and we didn’t know what we could do about it. Luckily we contacted Prime who advised and guided us through the whole process of removing the old manager. Prime didn’t even charge us anything until they had delivered the finished product. Prime are managing the block far better than the previous managers and our service charge is now much lower. I only wish we’d contacted Prime earlier!