The ACE awards are an annual event run by The Property Institute (formerly ARMA and IRPM), the leading professional body for residential managing agents. The awards are intended to celebrate excellence in the industry and highlight those who have enhanced the lives of leaseholders.
This recognition is a meaningful reflection of the dedication and hard work our team puts in every day. In our values, we commit to care like a homeowner, get stuff done, think ahead and thrive together; this award really reflects the success and impact being true to our values has on our team.
The ACE award judges assessed us on the following areas:
- Our core values and strategic vision
- Operational excellence and value for money
- focus on client needs and resident experience
- Addressing current industry challenges
- Proactive leaseholder communication
- Efficient enquiry management
- Staff training and development
We are incredibly pleased with of our growth and development which has led us to win this award. We wanted to take this opportunity to share this moment with our valued clients who have worked alongside - thank you. Our hard work does not stop here, rather we are inspired and encouraged by the recognition to further develop and showcase our commitment to you and our team.